Alterations and Repairs

Alterations and Repairs

Alterations and Repairs

/
Size chart

Measuring your dog for a correctly fitting collar

Please review the information below and watch How to size your Keeper Collar

Below is Kit, the Belgian Malinois, being measured. Measure just under the jaw and behind the ears. The measurement should be snug, not tight. When we build the collar, we will add the necessary slack into the collar so don't worry about it being too small. As you can see, Kit measures 15 inches.

 Here's Maggie, the Border Terrier, being measured. She comes in at 12 inches.

Here’s a Keeper Collar correctly adjusted in size and in the correct position on the dog’s neck.
Shipping calculated at checkout.

Purchase this service to have a collar repaired or altered. This is for collars that are older than 30 days.

Repairs and alterations includes:

  • Lengthen or shorten a tug (for collars with tugs such as martingales and Keeper Collars.)

  • Replace a broken snap buckle

  • Replace a tug that has been chewed or frayed due to use

  • Shorten a collar by disassembling the collar and shortening the body of the collar.  This will result in one or more prongs being removed from the collar, depending on how much shorter the collar is made.

Repairs NOT included are:

  • Replacement or repair of ribbon

  • Replacement or repair of leather

So that we can get your collar done as soon as possible, please be sure to include the following IN THE PACKAGE along with your collar:

  • The order number for this alteration or repair. You will receive an email once you have placed the order and the order number is in that email.

  • Your full name and address so that we can be sure we can ship the collar back to you.

  • What it is that you want altered or repaired on the collar.

  • We will hold an Alteration and Repair order for 1 month from date of purchase.  If we haven't received your collar within that time we will then refund your purchase and you will need to re-purchase when you are ready to ship the collar to us.


Domestic (United States) Shipping

1 item: $9

Each additional item (up to 39) increases the shipping cost by $1

For orders with 40 or more items, please call before ordering

Upgrades do not add to the shipping cost

Canadian Shipping

1 item:                  $25

Each additional item (up to 5) increases the shipping cost by $5 per item

6 items and up shipping cost to be determined

(All prices are in US dollars)

Upgrades do not add to the shipping cost

International Shipping (Other than Canada)

If you are in a country that charges VAT taxes we can NOT ship to you. Please visit the Leerburg.com site as they sell our collars and they do ship to VAT countries.

International shipping: flat rate of $40

Upgrades do not add to the shipping cost

International shipping does NOT include tracking, import duties or insurance

(All prices are in US dollars)

Please be sure to check your spam or junk folders for the shipping notification if you don't see it in your inbox.

Keeper Collars will not refund misplaced, lost or stolen packages. You must contact the courier directly for any questions about delivery.