Shipping

Domestic (United States) Shipping:

1 item:        $9

Each additional item (up to 39) increases the shipping cost by $1

Orders with 40 or more items ship cost to be determined

International Shipping (Including Canada):

International shipping: Actual shipping cost (Calculated at checkout) plus a handling/packaging fee of $10 (US)

International shipping is handled through USPS in combination with DHL

International shipping includes tracking, import duties, VAT (where applicable) and insurance (Up to a maximum of $100 US per shipment)

Shipping Errors and Carrier Returns:

If the customer enters an incorrect address and we need to reship an order that has been returned by the carrier as undeliverable, the customer will need to purchase a Reship or Return a Collar for $9.00 (Domestic USA standard shipping only.) This is listed under the "UPGRADES" Tab located on our Home Page.  For orders being shipped to addresses outside of the United States, please contact us for reshipping cost.

Please be sure to check your spam or junk folders for the shipping notification if you don't see it in your inbox.

Keeper Collars will not refund misplaced, lost or stolen packages.  You must contact the courier directly for any questions about delivery.  We have the same tracking information that you see in the tracking link.