Alterations and Repairs

Keeper Collars

Available for pre-order

Purchase this service to have a collar repaired or altered. This is for collars that are older than 30 days.

Repairs and alterations includes:

  • Lengthen or shorten a tug (for collars with tugs such as martingales and Keeper Collars.)

  • Replace a broken snap buckle

  • Replace a tug that has been chewed or frayed due to use

Repairs NOT included are:

  • Replacement or repair of ribbon

  • Replacement or repair of leather

So that we can get your collar done as soon as possible, please be sure to include the following IN THE PACKAGE along with your collar:

  • The order number for this alteration or repair. You will receive an email once you have placed the order and the order number is in that email.

  • Your full name and address so that we can be sure we can ship the collar back to you.

  • What it is that you want altered or repaired on the collar.

The cost of shipping the collar back to you after repairs are complete is included with the Repairs and Alterations fee. This fee includes USA 48 state shipping cost to return the collar to you. Shipping to Alaska, Hawaii or shipping to anywhere outside the USA will be an additional charge. Please contact us for more information on shipping.